Report a death

You can let us know about the death of one of our members by completing our online bereavement notification form.

Online bereavement notification form

The details you provide are securely sent to the UK Pensions Operations bereavement team. The team will then contact you soon after.

Once we've been notified, we will process any benefits that are due - this might be a dependant's pension and/or a lump sum. If the member was a pensioner we will also stop making pension payments and pay any bereavement grant that is due.

For alternative ways to contact us, please visit our contact us page.

Useful information

In addition to updating UK Pensions Operations, there are a few things you must do in the first few days after someone dies:

  • Get a medical certificate: from a GP or hospital doctor. You'll need this to formally register the death
  • Register the death: you will need to register the death within five days (eight in Scotland). When you register the death you’ll get:
    • a 'certificate for a burial' to give to the funeral director, or an application for cremation which you need to complete and give to the crematorium
    • a Certificate of Registration of Death (form BD8) - you may need to fill this out and return it if the person was getting a State Pension or benefits (the form will come with a pre-paid envelope).
  • Arrange the funeral: the funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

The Government has a Tell Us Once service to report a death to most Government organisations in one go.

To find out more about registering a death and the Tell Us Once service visit the Government's website.