It's important you keep us updated if your circumstances change.

Change of address

As a deferred member it's important to let UK Pensions Operations know if you move house or change your email address so that the team can contact you when your benefits are due for payment.

If you move house or change your email address, use My Online Pension to update your details and your records will update immediately.

If you don’t use My Online Pension, please contact UK Pensions Operations.

Divorce or dissolving a civil partnership

Pensions are taken into account during divorce or civil partnership dissolution settlement discussions. Your solicitor will need to consider any benefits you and your spouse or partner may have including benefits payable from the Scheme.

Please ask your solicitor to contact UK Pensions Operations for the necessary information before a pension sharing or earmarking order is drafted.

Ill health

If you’re seriously ill and unable to work, you may be able to receive your deferred pension from the Scheme immediately, without it being reduced for early payment.

The Scheme’s medical adviser would need to carry out a full medical assessment to determine whether you meet the criteria for ill-health retirement.

You can find out more about ill health retirement on the ill-health retirement page.

Death benefits - keep up-to-date

As a deferred member you still get valuable protection for your family if you die.

Your beneficiaries will be paid a lump sum death benefit, and your dependant(s) could receive a dependant’s pension. If you’re not married or in a civil partnership, you can nominate someone else to receive the dependant’s pension.

Make sure the death benefit lump sum is going to the right person

You can nominate more than one person and indicate what percentage you'd like them to receive. To let us know who you’d like to receive the lump sum, or to update your beneficiaries at any time:

If you use My Online Pension:

  • Login to My Online Pension
  • Fill in the Letter of Intent form
  • The details will be updated immediately.

or

If you don't use My Online Pension:

  • Print and complete the Letter of Intent
  • Send it to us in the post (address is on the form)
  • Details will be updated and we’ll confirm the changes have been done.

Nominate someone to receive a dependant’s pension

If you’re not married or in a civil partnership, you can nominate:

  • a partner
  • an aged parent
  • a disabled child who isn’t able to support themselves financially.

In the event of your death, the people you have nominated will need to provide evidence of their financial dependency or interdependency.

If you use My Online Pension:

  • Login to My Online Pension
  • Fill in the Dependant Nomination form on the homepage
  • The details will be updated immediately.

or

If you don't use My Online Pension:

  • Print and complete the Dependant Nomination form
  • Send it to us in the post (address is on the form)
  • Details will be updated and we’ll confirm the changes have been done.

Reporting a death

What do beneficiaries get?